Tira Beauty
- Package was not delivered to me Open
Satwik Sanskar filed this complaint against Tira Beauty on Oct 06, 2024
So I ordered a trimmer and a deodorant, and by the help of coupon i was getting a perfume free with the products. I ordered this on **th September ****. But in the portal of tira beauty it shows that it has been delivered to me on **th September, but I haven't received the order. Then i talked to the customer care and they showed me screenshot where a guy named Sendu GRD has received it and has a signature next to it. So I asked in my building if anyone has received the parcel but apparently there is no one named as Sendu GRD in my building. And the thing is that when I got the message that the order has been delivered I rushed to the balcony to see if there is anyone outside but there was no one, neither did any delivery boy came to by building, nor did i received any otp to share to the delivery partner . In the portal it shows that the product is delivered but it was not delivered to me, and i have been in contact with their customer support but they are not replying anymore, they asked for * days but it has been more than ** days and i have not heard from them even after back to back emails.
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Tira Beauty
Resolved
Frustrated? File a Complaint
Nobroker
"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."
Vikram B
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