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"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."

- Ajay Masih

"We won the case! Flipkart has refunded my subscription cost. Thanks for your help."

- Ankit Kumar

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

- Binoy T

"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."

- Khushbu

"Voxya helped me to make my case strong and get refund from the company. Thanks Voxya."

- Vyshak Suresh

"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."

- Shikha Agarwal

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

- Ramachal V

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

- Kimi Shrivastava

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

- Sibi

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

- Shrishthi

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

- Chandan K S

Submit Your Complaint
If you are facing issues such as faulty products, delayed services, or poor customer support, you can file a complaint against the company to seek a refund, replacement, and compensation in consumer court. Voxya will provide legal support until you receive justice and your case is resolved.
1

Case Details

2

Personal Info

3

Resolution

Case Details
Title of your complaint

Keep title between 3-10 words. Do not include any phone numbers or address.

Choose Company/Brand

Please choose/enter the company name aganist which you want to file complaint.

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Total amount of loss from this incident

Mention the total amount of loss you have sufferred through this incident.

Complaint details

Briefly describe what happened and how you have suffered/cheated/victimized. Do not include personal identifiable information. Do not write in CAPTIAL letters.

Attach evidence to support complaint

IMPORTANT: Evidence is Required
It is mandatory to attach evidence when filing consumer complaint online. You can do it later by logging into your Voxya account after filing the complaint.

If you are facing any problem in posting your complaint then please contact us

Frequently Asked Questions

What is a consumer complaint?

A consumer complaint is a written statement by the complainant, containing the allegations in detail with a view to obtain relief provided under the Consumer Protection Act. Any person who buys a product or avails a service, either for his personal use or to earn his livelihood by means of self employment, can file a consumer complaint in consumer court.

What are the most common types of consumer complaints in India?

Some common types of complaints that consumers face are Travel complaints, Car complaints, Insurance complaints, Ecommerce complaints, Real Estate complaints, Home appliances complaints, Banking complaints, Hospital complaints, Job Employment complaints, Mobile laptop complaints, Food safety complaints and Education complaints.

Are there any consumer protection laws in India to support my complaint?

Consumer Protection Act of 2019 safeguards the interests of consumers in India. A consumer who buys a product or avails a service is eligible to file a complaint in consumer court if he is dissatisfied with them.

What are my rights as a consumer when complaining?

Under the Consumer Protection Act of 2019, every consumer has the right to know about the quality, affordability, quantity, purity, price, and standard of goods or services. If you are dissatisfied with a service or a quality of a product you have purchased, you have the right to be compensated for any inconvenience or harm by using that good or service.

How can I file a consumer complaint in India?

You can use Voxya platform to file a complaint and select our expert services. Our legal experts will send a formal legal notice to the opposite party ensuring your complaint gets the attention it deserves. If the issue requires further legal action, we will prepare your case for consumer court.

What is Voxya? What service does Voxya provide?

Voxya is a unique platform for resolving consumer complaints against brands quickly. We help consumers in fighting against injustice, fraud and lousy customer service. We use social media, business network and legal framework to resolve disputes. We take every complaint personally and ensure that we do everything that we can to get the complaints resolved.

How can I file a complaint online?

4 Easy steps to file a consumer court complaint online:
1. Provide the company name and write your complaint in detail
2. Enter personal information to create an account
3. Choose the resolution you require - refund, replacement, apology or compensation
4. Submit your complaint
You need to attach evidence & complete your KYC verification for sending Legal Notice and approaching the consumer forum.

What resolution can I seek from the company?

You can file consumer complaint against the company and can seek compensation and damages for the loss, inconvenience & mental trauma caused to you. You can also ask for an apology from the company and can get a return, replacement or refund of the amount you have paid. You can even demand Interest on the disputed amount if the company is delaying resolution.

Can I submit a complaint against an online seller or service provider?

Yes, you can submit a complaint against any online service provider or seller. We entertain ecommerce complaints, banking complaints, airline complaints, insurance complaints, real estate complaints, education complaints, hospital complaints and D2H complaints etc. You can even register a complaint against Government departments, employers or automobiles companies.

What happens after I register a complaint?

If you have filed a paid complaint, we try to resolve your complaint by sending Legal Notice to the opposite party and giving them 30 days time to resolve the dispute. If they fail to resolve your dispute within time then we help you to file a case in the Consumer Court.

How long does it take to resolve a consumer complaint in India?

Unfortunately, it's difficult to estimate an exact timeline for resolving consumer complaints. It can take anywhere from weeks to years, depending on factors like case complexity, court backlog, judge availability, and the speed of proceedings.

Who can file a complaint in consumer court​?

Any person who buys a product or avails a service, either for personal use or to earn a livelihood through self-employment, can file a consumer complaint in consumer court. The person should have promised to pay or made partial or full payment for the goods or services.

Do I need a lawyer to file a Consumer Court complaint?

No, you do not need a lawyer or an advocate to file a complaint in the Consumer Court / Consumer Forum. You yourself can approach the Consumer Court and file case by submitting case documents. It hardly takes 2-3 hours.

Can I register a complaint against a foreign company?

Yes, you can register a complaint against foreign company if it has an office in India and we (or you) are aware of its Indian postal address. If the company does not have any Indian postal address then we can not help as there is no way to reach them due to cross-border complexities. Read more to Resolve Consumer Complaint Online.

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Email

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Full name

Enter you full name as mentioned on the Aadhar card, Voter ID etc.

Email

Provide your email address so that we can share any updates on your complaint.

Password

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Mobile

OTP will be sent to this number to verify user. We may call you on your mobile to understand your case.

Resolution Required
What resolution you want?

Select the resolution which you want from the company.




Total compensation you want?

Total compensation you want

Do you know anyone in the company who can resolve your complaint?

If you already know anyone in the company i.e customer executive, salesman, owner etc. , provide his name, email and phone number.

Select Voxya services you need

After you provide evidence, it takes 7-9 days to draft legal documents.



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