Savana by Urbanic
- Package not delivered or delay in delivery Closed
Mehak Yadav filed this complaint against Savana by Urbanic on Apr 27, 2026
Hi this is Mehak Yadav,
I placed an order on the savana app on ** April ****. It has been over ** thirteen days and I still haven't gotten any delivery for the product that I have ordered. They made two attempts to deliver my order and still I didn't receive my order. I called the delivery guy multiple times on the day of the delivery and he didn't pickup. Today I called him again and he said there are no delivery guys allotted in my area so I have to cancel my order and reorder it but my order is already prepaid, I can't take the risk again. It has been three days and the delivery partner doesn't make any re-attempt to make any delivery to deliver my order. When I am tracking my order on the delivery partner or shadowfax website It says they will re-attemp tomorrow but it has three days It's shown the same and doesn't made any progress or update. It's a very inconvenient and frustrating thing.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Savana by Urbanic
Resolved
Frustrated? File a Complaint
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
Related Complaints
Return parcel couldn't come for pick up on time and Customer service couldn't take actions regarding this it continuously refuses to pick up and after * attempts failed it says that return is not possible ...
May 17, 2026 by Yukta Anand
Savana by Urbanic - Return got canceled not got the product back Closed
On *th may I returned three products to delivery agent but after a day I only got refund of two products. After research I saw that one's return got canceled. But it's been past * week and still, I didn't get my product back nor any refund. ...
May 14, 2026 by Tisha Kumari
Savana by Urbanic - Package delivering scam by shadowfax and savana Closed
I ordered something from savana, and it should have been delivered long time ago. However message keeps popping up saying customer not contactable. Its been happening for days, and not just savana is responsible for this negligence so is shadow...
May 13, 2026 by Anne Keziah
Savana by Urbanic - Refund not credited Closed
The refund for my recent transaction has not yet been reflected in my account. The refund was processed and the app shows that the amount will be reflected in my account by *th May, **** and it is already **th May, **** and still I am unable t...
May 10, 2026 by Nandani
Savana by Urbanic - Not recieved my refund Closed
Ordered my stuffs and immediately in the same day cancelled it normally I get refund on same day but not got yet ...
May 09, 2026 by Tanisha