The Case Factory India
- Improper fitting of a Phone case Closed
Abishekk filed this complaint against The Case Factory India on Dec 08, 2025
Hi! I am Abishekk, On ** nov I placed an order for * phone cases in the case factory.in website and got delivered by * December in which one of the cases didn't even fit into mobile where the model I asked and they sent were mismatched , and I have also sent a mail to teamcasingmumbai@gmail.com, thecasefactoryindia@gmail.com
And also tried to connect through Instagram but no response till now. And since they have only * day return policy and it's my *nd day today.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
The Case Factory India
Resolved
Frustrated? File a Complaint
Yamaha Motor
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "
Chandan K S
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